Terms of use

Last updated: Septempber 2025

Welcome to TrackContent. By accessing or using our website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services. TrackContent provides a platform for tracking and analyzing social media content performance across various platforms. You may use our services only for lawful purposes and in accordance with these terms. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree not to use our services to violate any applicable laws or regulations, infringe upon the intellectual property rights of others, collect or track content you do not have permission to access, attempt to gain unauthorized access to our systems or other users' accounts, use automated scripts or bots to access our services without our permission, resell or redistribute our services without authorization, or interfere with the proper functioning of our platform. We offer both free and paid subscription plans. Paid subscriptions are billed monthly or annually as selected at the time of purchase. You authorize us to charge your payment method on a recurring basis until you cancel. You may cancel your subscription at any time; cancellation will take effect at the end of your current billing period. Refunds are not provided for partial billing periods. We reserve the right to change our pricing with reasonable notice. All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by TrackContent and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent. You retain ownership of any content you submit to our platform, such as URLs and organizational data. By submitting content, you grant us a limited license to use, process, and display that content solely to provide our services to you. Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free. We do not guarantee the accuracy, completeness, or reliability of any data or analytics provided through our platform. Social media platforms may change their policies or restrict access at any time, which may affect our ability to retrieve data. To the fullest extent permitted by law, TrackContent shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of our services. Our total liability for any claim arising from these terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim. You agree to indemnify and hold harmless TrackContent and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our services, your violation of these terms, or your infringement of any rights of another party. We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these terms, suspected fraudulent activity, or extended periods of inactivity. Upon termination, your right to use our services will immediately cease. We may update these Terms of Use from time to time. We will notify you of any material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the new terms. These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be resolved through binding arbitration or in the courts of competent jurisdiction. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.